Ecommerce Manager

Key Responsibilities

•  Own end-to-end performance of the e-commerce channel - across desktop, mobile and tablet - from merchandising and content to fulfilment and customer service.

•  Partner with Marketing, Inventory, IT, and Logistics to identify opportunity and execute new digital business strategies.

•  Deliver against sales targets set out in Polo's strategic plan, driving traffic, conversion, average order value, and overall site experience to an industry-leading standard.

•  Curate a seamless, on-brand online consumer journey - launching considered promotions, campaigns, and site initiatives in partnership with cross-functional teams.

•  Oversee online inventory across all business units, and manage service-level relationships with fulfilment and platform partners.

•  Report on key performance indicators and site analytics, translating data into recommendations that sharpen commercial outcomes.

Candidate Profile

•  A first degree in Marketing, Business Administration, or a related field.

•  A minimum of 8-10 years' experience in e-commerce, ideally within a luxury or premium retail environment.

•  Fluency in web analytics, digital merchandising, and the technical fundamentals of online commerce, including SEO and data-driven optimisation.

•  A strategic, creative mindset paired with strong project management and cross-functional leadership skills.

•  Outstanding communication and stakeholder management skills, with the judgement to operate with integrity and discretion.

What We Offer

•  The opportunity to shape the digital future of a renowned luxury retail group.

•  A competitive compensation and benefits package.

•  Genuine professional development and growth opportunities within a fast-scaling digital function.

•  A collaborative, dynamic environment at the intersection of luxury and technology.

Send your application to hr.dept@pololuuxry.com