Customer Support Background (Career Change Opportunity)

You’ve been excelling in Customer Support or Customer Success for a while. You’ve progressed, proven your value, and consistently delivered. But you know your career can be bigger than handling tickets and client queries. That’s exactly when you change.

At Archer, we take professionals like you - performers who’ve outgrown their roles - and transform them into top-performing recruitment consultants and future leaders. No recruitment experience? No problem. If you have resilience, ambition, and a drive to succeed, we’ll show you the way.

Change what your Mondays look like:

You start your week in an ambitious office surrounded by high performers from across Europe. Your morning is spent attracting top IT talent through innovative sourcing strategies, connecting exceptional professionals with leading tech companies.

You work closely with clients to help them build elite teams, while developing your own network of candidates and clients.

In a true meritocratic environment, your results drive your promotions, your income, and your path to leadership. Every Monday, every call, moves you closer to the career, and life, you want.

A Sneak Peak of what awaits you:

• Crystal-clear career path - No guessing, no waiting… Know exactly what it takes to reach your next promotion.
• Fast progression - An average performer can expect to earn their first promotion in 6 months. The real question is: how fast do you want it?
• Weekly mentorship sessions - Your manager will guide you consistently to help you grow and reach your full potential.
• Merit-based growth - Your career moves at your pace. Hard work drives success, not time served or seniority.
• Vibrant, international team - Join a young, ambitious group that pushes each other to succeed…and celebrates wins with a fully stocked beer fridge.
• Competitive compensation - Base salary plus uncapped commission. An average performer can expect to earn €35K+ in year one and €55K+ in year two, as total compensation. Top performers are making €80K+

Are we a match?

• You’ve progressed in Customer Support, Customer Success, or a similar client-facing role (e.g. Customer Support Specialist, Senior Support, Account Support, Service Desk, etc.).
• You are ready to put in the hard work and get the recognition you deserve
• You are competitive and thrive when working towards clear targets
• You are fluent in English and hold an EU passport or EU citizenship

Apply now or reach out to Adriana Sá at adriana.sa@archer.mt or +356 260 166 10 to learn more.