Business Process Analyst

We are looking for:

• Is comfortable asking questions to uncover what’s working, what’s not working, and what would make our business operate more efficiently
• Willing to explore and learn parts of the business you may not already know
• Is a great listener – both to direct and indirect feedback from the Team
• Is an excellent communicator – verbal and written skills, in person and virtually
• Is able to remove emotion from the situation to hone in on the critical issues
• Is highly organized and able to juggle multiple, sometimes competing priorities
• Has a secret inner nerd who loves to look at data and make business recommendations
• Looks for creative solutions to complex challenges
• Is a natural leader – able to lead groups of all sizes and levels of authority through candid discussions to define and modify business processes
• Willing to learn through experiences and involvement in business processes

The Position

You will be required to:

• Communicate with Team Members in all roles across the company to learn business requirements and identify opportunities for improvement
• Document business processes – process mapping, business rules, training materials, and other documentation as needed; maintain as required
• Lead Teams through process meetings, document as-is and would-be processes
• Understand city-specific requirements that require modifications to a company-wide process
• Determining the appropriate data needed for research and extracting that data from business systems
• Data analysis – identify patterns and trends, specific areas of concern, leading indicators of upcoming events, and predictive measures
• Gathering consensus on recommendations – follow up on feedback as needed
• Prepare and present findings and recommendations from research to Management
• Work with Application Development Team to ensure that business systems support business processes
• Work with Trainers across the company to ensure that business processes are being properly communicated to all Team Members
• Project Management – action plan, communication plan, meeting planning, followup, and other responsibilities as needed
• Bring together groups of Team Members with common roles to share information, best practices, and work through common obstacles as needed
• Collaborate with Team Members across the company to determine opportunities for standardization
• Facilitate discussions virtually with Team Members from across the company.
• Travel! In normal times, this job can involve 30-50% travel depending on current projects.

The Technical

You need to have or know:

• Previous experience in business process analysis or process improvement (Lean Six Sigma or similar) is preferred
• Project management skills – ability to define the steps required to take a project from start to finish and to see these tasks through to completion; ability to manage multiple projects at one time
• Willingness to adopt new technology and build technical skills to support development of business solutions

The Company

David Weekley Homes is an award-winning home builder that has earned spots on FORTUNE® magazine's list of “100 Best Companies to Work For” 15 times! We build in 19 markets coast to coast and are the largest privately-held builder in America. We have an excellent benefits package, with some unique features including:

• Great opportunities to participate in outreach and community involvement programs
• Medical, Dental and Vision insurance
• Paid Vacation, Holidays and PTO
• 401(k) with discretionary 8% match
• Profit sharing
• New home discount and Team Member product discounts
• Chaplain and Employee Assistance Program
• And More!!